Subprocessors
MatterReady uses a small number of trusted subprocessors to provide the service. These providers process data only as necessary to deliver specific functionality such as hosting, messaging, billing, and electronic signatures.
| Provider | Purpose | Data Categories |
|---|---|---|
| OpenAI | AI features | Structured intake context, operational queries, conversation messages |
| Twilio | SMS messaging | Phone numbers, message content |
| Stripe | Subscription billing | Billing contact information, payment method tokens |
| SendLayer | Email delivery | Email addresses, message content |
| Vercel | Application hosting and CDN | Application data in transit, edge logs |
| Neon | Database hosting | Persisted application data (encrypted at rest) |
| SignWell | Electronic signatures | Document content, signer names, signer email addresses |
MatterReady may update this list from time to time as infrastructure and service providers evolve.